Fiji has rapidly emerged as the premier "Hub of the Pacific" for the outsourcing and ICT industry. By leveraging its strategic location (GMT+12), a high-capacity digital backbone, and a young, English-speaking workforce, Fiji has transitioned from a basic call center destination to a sophisticated hub for high-value Knowledge Process Outsourcing (KPO) and Information Technology Outsourcing (ITO).
Fiji is no longer just a destination; it is the Pacific's digital architecture hub, hosting regional data transit and disaster recovery assets.
Through partnerships with Outsource Fiji and the Market Development Facility (MDF), specialized training programs are ensuring a steady supply of KPO and ITO-ready graduates.
The industry proved its robustness during global disruptions, maintaining 24/7 operations through advanced work-from-home frameworks and satellite backups (Starlink)
Key Infrastructure & Connectivity
Major Players & Investors
The government offers some of the most competitive ICT incentives in the region to encourage long-term commitme
| Investment Amount (FJD) | Tax Holiday Duration | Minimum Employment |
|---|---|---|
| $100,000 – $250,000 | 5 Years | 25 Employees |
| $250,001 – $500,000 | 7 Years | 50 Employees |
| $500,001 – $1,000,000 | 10 Years | 75 Employees |
| Over $1,000,000 | 13 Years | 100 Employees |
Additional Benefits:
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